Terms of service

Terms of Service – Soothri

OVERVIEW

This website is operated by Soothri INC. Throughout the site, the terms “we”, “us” and “our” refer to Soothri. Soothri offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced here or available on our website.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully. By accessing or using any part of the website, you agree to be bound by them. If you do not agree, you may not use our services.

ONLINE STORE HOSTING

Our store is hosted on Shopify Inc., which provides us with the e-commerce infrastructure to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that:

  • You are at least the legal age of majority in your state or province of residence.

  • You will not use our products or services for any illegal or unauthorized purpose.

  • You will not violate any laws applicable in your jurisdiction, including copyright laws.

  • You will not transmit viruses, malware, or any destructive code.

  • Violation of any of these Terms may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason.

  • Non-sensitive content may be transferred unencrypted across networks to maintain service functionality. Payment information is always securely encrypted.

  • You may not reproduce, duplicate, copy, resell, or exploit any part of our website or services without written permission from Soothri.

  • Headings used on this page are for convenience and do not impact the meaning or enforcement of the Terms.

SECTION 3 – ACCURACY OF INFORMATION

  • We do not guarantee that all information on this website is fully accurate, complete, or current at all times.

  • Some content may include historical or reference information and may not reflect the latest updates.

  • Any reliance on website content for purchasing decisions is at your own discretion.

  • We reserve the right to update website content at any time without obligation to notify users individually.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

  • Product prices may change without prior notice.

  • We may modify, suspend, or discontinue any part of our website or services without liability to users or third parties.

SECTION 5 – PRODUCTS & SERVICES

  • Certain products may be available exclusively online and may have limited quantities.

  • We strive to display product colors and images accurately. However, minor variations may occur due to lighting, screen settings, and color calibration. This is not considered a defect.

  • We may limit product sales or quantities per user, region, or order on a case-by-case basis.

  • We do not guarantee that product quality will meet individual expectations, or that website errors will always be resolved immediately.

For more details, please review our Return & Refund Policy page.
https://soothri.com/policies/refund-policy

SECTION 6 – BILLING & ACCOUNT INFORMATION

You agree to provide:

  • Accurate and complete billing, shipping, and contact details when placing an order.

  • Updated information if anything changes to ensure successful delivery and communication.

We reserve the right to:

  • Limit or cancel orders per person, household, or address if suspicious activity is detected.

  • Block orders that appear to be placed for resale or dealership purposes.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

  • We may offer access to third-party tools or links.

  • These tools are provided “as is” without warranties or endorsements.

  • Your use of these services is at your own risk, and Soothri holds no liability for issues arising from them.

SECTION 8 – USER COMMENTS & FEEDBACK

If you submit feedback, suggestions, reviews, or creative ideas, you agree that:

  • Soothri may use, edit, publish, or distribute them across platforms without compensation or confidentiality obligations.

  • Your submissions will not contain offensive, unlawful, defamatory, obscene, or harmful content.

  • You will not impersonate someone else or mislead the origin of your comments.

  • Soothri is not liable for any comments posted by users or third parties.

SECTION 9 – PRIVACY

All personal data submitted on our store is governed by our Privacy Policy page.

https://soothri.com/policies/privacy-policy

SECTION 10 – ERRORS & OMISSIONS

  • We reserve the right to correct any errors related to product details, pricing, offers, shipping, or availability at any time without prior notice.

  • No update date displayed on the website guarantees that all content is the latest version unless specified.

SECTION 11 – PROHIBITED USES

You are strictly prohibited from using the website to:

  • Engage in unlawful activity or solicit others to do so

  • Copy or infringe on intellectual property

  • Harass, discriminate, abuse, or defame others

  • Upload malicious software or collect personal data of others

  • Spam, scrape, crawl, or bypass website security

Violation may lead to termination of access without notice.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY

  • Soothri does not guarantee uninterrupted or error-free website access.

  • Use of our services is at your own risk.

  • We are not liable for any direct or indirect damages including loss of revenue, profits, savings, or data unless mandated by Indian consumer law.

SECTION 13 – INDEMNIFICATION

You agree to protect and hold Soothri INC and its affiliates harmless from any legal claims, damages, or third-party demands arising from your misuse or violation of these Terms.

SECTION 14 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining sections continue to apply.

SECTION 15 – TERMINATION

  • You may stop using our website at any time to terminate your agreement.

  • We may terminate or restrict access if we believe you have violated any Terms.

  • All pending payments or liabilities prior to termination remain applicable.

SECTION 16 – ENTIRE AGREEMENT

These Terms of Service, along with our policies listed on the website, form the full agreement between Soothri and the user, overriding any prior communications or versions.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of India.

SECTION 18 – CHANGES TO TERMS

  • We may update or revise these Terms at any time by posting them on our website.

  • Continued use of the website after updates means you accept the revised Terms.

SECTION 19 – CONTACT INFORMATION

For any questions or support regarding these Terms, you may contact us at:

📧 Email: contact.soothri@gmail.com
📱 Phone: +91-8287433379
📍 Address: 2nd Floor, H. No. 09, Malibu Towne, Lemon Street, Gurugram, Haryana, 122018
🧾 GST: 06AISPL3900E2ZD